SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eFashion First (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efashionfirst.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good fabric don't transparent high waist dress slightly tight maybe was better than a bigger size
Everything is ok. Recomend the store!!!
Despite the fact that this synthetic-sat leggings are just perfect! Do not shine through. My size is 42, height 163 cm. For yoga-great! I ordered November 25, received December 23. I'm happy with the order. Recommend product and store
Excellent!
Received earlier than I expected, very well packaged, and good weave. I'll buy more.
Beautiful, bright, parameters 90-74-99, height 167 cm, size m approached, it seems to me if the size is smaller, too, would be norms. Slightly stick out the thread, and the waist is not on a wide elastic band, but only cm 2. In general, the order is satisfied. Delivery to Tatarstan 3 weeks.
Super fast delivery, to Chelyabinsk 9 days. Super tights, at 42-44 s do not hang, but do not pull. In general, everything is good, I liked everything
They sit perfectly and look. The colors are bright. Seams in place, satisfied
The goods are very satisfied. Quality is good. All seams are made neatly. The size approached. the goods came on time. Thank you store.
Come quickly. Pants quality-in a bag with a buckle, good fabric, smooth seams, bright print, there is a tag. On the hips 100 cm to me they are big, it was necessary to take a smaller size. At a height of 165 cm, the length approached.
Excellent Taitsy, dense, do not shine through, for height 170 and weight 63 took S, approached just right, only the elastic band at the waist tugovato passes my big "Josephine Pavlovna" and have to squeeze it a little (ass in I mean). But at the waist sit well. Anyway, fire. On Black Friday covered for 260r (seems). I regret that I did not take three. And came to Moscow for 3 weeks.
Delivery on date. Very nice leggings. Very fine but comfortable. For nickel sport. Or spring summer fall. The size chart is good. I recommend the product and the store
Goods shipped the next day after ordered, thought will come faster, but I stayed at customs for a long time. Received in 24 days after order. Quality is good. No smell. The fabric is not too thick, stitched well, the threads do not stick out, it stretches well. Color as stated in the photo when ordering. For the summer and the gym just right. At its 44-46 size and height 176 cm ordered the size "M". It would be possible to take a smaller size. But here is the height of 176 cm short. I'm happy with the purchase, I recommend! I did not communicate with the store.
I loved them! I use a 42, 75kg and 168cm and I go perfect
Super fast delivery to Spain in 10 days. The fabric is lycra, of quality. Very comfortable, for a size 36-38 the M is fine. Colors and drawings correspond
In Belarus, the parcel came in one month and 10 days. Tracked. In principle, the look is the same as stated in the photo. Thin for me. I accidentally ordered two pairs of the same, immediately wrote a letter to the store to send two different colors.
I took the smallest on growth of 156 and 44 kg. Slightly large in the legs, but in general the norms! They're not long!
Like in the picture. Nice color. Size M ok for 38 French. Not very sheathing but very comfortable to wear. Attention the drawing magnifies the face silhouette.
The quality is definitely good. Came exactly the same color. At the height of 160 and weight of 57 kg took L, to me they are even free, besides the material still stretches. They're short. The rubber band on the belt is narrow, but it is stitched. They came for a month. Seller thank you)
They're comfortable, the size is fine, and they're not transparent.
Leggings came in a package, there was no unpleasant smell when unpacking. The quality of sewing is excellent, there are no stinging threads, all at the highest level. Material from which sewn leggings: 88% polyester and 12% spandex fabric stretches well and sits on the figure. On the fabric itself digital printing. The fabric is breathable, they will definitely not be hot. On parameters: 62-92 took Size M, leggings sat perfectly. The length of leggings on the height of 162 suited perfectly. Delivery is very fast. Track number was tracked.
Good. The only thing is that it's streachy and become white so i could take a bigger size. But it's nice overall. Arrived really fast in spite of the corona mess.
Great leggings!!!! Seller receipt recomed!!! Leggings are very pleasant to the touch, no smell. The order went where the month before Stavropol.
Very nice, but M was a little big for me (160 cm, 58 kg), do I now ordered S.