SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eFashion First (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efashionfirst.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping and nice dress got a medium
perfect size. I love this dress very much, thank you so much
Size small but very nice dress especially the color
Take a size above because tight but identical to the photo. Thank you
From the dress in delight! Absolutely met expectations, thank you very much. The fabric is soft, pleasant to the body. The dress does not shine through, the colors are bright. There is a size in size. I have a height of 163, the length went out midi. Girls, take it!
Wow .... am so happy ....it fits like glove Arrived earlier than expected...received just now
Excellent quality, does not shine through, took on size more, sits perfectly, very fast delivery!
Very sexy dress to go to the disco. It corresponds to the description. Fine and very elastic fabric that adapts completely to the body. It's not transparent. Acceptable make-up. Bad packing and correct shipping time. I recommend your purchase
Love love it!!! True to the size!! Exactly like the picture and of good quality!! Im so impressed!! Would definitely order from the store again. It arrived earlier than expected too!!
Dress fire) but for tall girls with a figure. It cuddles all the charms and shortcomings (sides, abdomen, hip shape, etc.) my height is 177, the dress is below the knee. The fabric does not grow, it does not whiten at the same time, it looks like a 'coldo', it can be worn in any season of the year. I liked it very much, it's better not to find the option for 966 rubles. I ordered it for the new year, it was about 3-5 weeks in the Kemerovo region.
Very nice dress as in the picture
This dress was high quality. I would rate it 100/10. Shipping: 10/10 - It took about 2 weeks to get to me in Toronto, Canada Quality: 10/10 - it’s not see through. It’s made with a thick material. It’s snatches my waist in! PS: you can style it long or short. Depending on your preferred length.
It's perfect, there is no need to take a size above me, fabric well stretchable, not transparent I recommend!
I’m a uk size 12 in dresses and I got a medium it was perfect absolutely loved it
so cute, absolutely love this dress. Just ordered the pink version x
I’m really happy. The dress looks exactly like the picture. The fabric is stretchy and it fits perfectly. I’m a UK size 8 and I took a size Medium. The dress is very comfortable and easy to walk in.The shipping was super fast. I received the dress in less than 2 weeks
Muito bom!!!! Ameeeiii!!! Vou comprar pra mais roupas!!!!
Omg... tbh I never been satisfied as I am with this dress ... this is so wow, the material , everything etc... thank you guys I really appreciate this
This fits more tightly than the other ruched version of this cloud blue. The one with the strings is a more stretchy like fishnet and this one is more like swimsuit or rashguard stretchy material. Still stretchy but the arms (I have toned biceps) is snug and if I were warm out of a shower or bath, this would absolutely not go on my body. However, it fits nicely once on. Definitely bodycon. I wear a 10-12 US 34DD with 44-34-42 inch measurements if that is at all helpful. Great dress, good quality and would buy from this store again no question.
very fit to picture, I love it , will definitely re-order.