SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eFashion First (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efashionfirst.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked 2 weeks to arrive Thank you store
Quality is good, the threads do not stick out, there is a little smell of rubber, but I think later will disappear, on the waist 67 took the size M, was not mistaken, the goods were delivered very quickly, I'm happy, recommend)
That's what I wanted. Very good sheath super good.
nice item...fast shipping..thank you!
Very high quality belt. Size m well approached at OT 78 cm. The main part of the belt almost does not stretch, the upper part is very dense rubber. His back is fine.
Everything came quickly! The goods are perfect! Very satisfied!!!
I think I take a month to arrive, order size s for 65cm waist and it looks great.
I love it's like in the photo I can't wait to do good cleaning with this sheath
ho ricevuto il mio prodotto sono contenta.la descrizione era come sulle foto, vi consiglio questo prodotto
muito bom, chegou muito rápido. excelente qualidade de material.
wow faster than expected, thank u so much. Cannot wait to try it on
Goods received, all norms! You can save 4% from buying through the cashback system! Here is the bit. ly/bonus0123 link save on each purchase. The link is on QR code.
Fantastic, I love exelent quality perfect size
Shipping wasn’t too bad and it’s exactly what I was expecting, really good quality
I love the material, this waist trainer is well done, but I expected it to be a little bit longer in order to press my fat under my belly button, other than that everything was good.
Belt of good quality, pulls as it should)) in the case did not try, I will add a review. The goods went longer than the deadline, 10 later came.
Delivery 3 weeks, goods as in the photo, with the size I guessed, I have a waist 80 cm, you can still Plus 4 cm., No more, but then it will be small! The back Holds Well, I think that the long-playing, the shape will not lose! I recommend the goods and the store!
True to the images, but my belly goes up and down! :(((( (I'm faaat
love it, just that it's a little bit bigger than my sz
I super love it, though it's not as wide on the front as it is on the picture, but it does very well its function, it is strong and of good quality, if it weren't, I wouldn't write this comment or send my photos. I recommend it 100%. I had No communication with the store.