SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eFashion First (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efashionfirst.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
2eme commande et toujours aussi satisfaite. très bonne qualité. taille parfaite !
I ordered a set late at night in the days of Black Friday. In my Russian 46 size took the size of M. The set is cool, soft, does not shine through, underwear in it does not stand out. In a word, the set is fire. To study in the hall in it is comfortable. I recommend to order. The set was well packed in a zip bag.
Good material, ordered a medium I could have tried a small, it runs big. Overall I’m satisfied with the purchase
Quality is good, very soft set. On the post 180 took XL bolshevat, L would be the most. Sewn neatly, only in one place the seam is noticeable.
It’s perfect so soft and looks great!! Very comfortable. I recommend
Love the set, very stretchy. True to size. Highly recommend
Excellent quality, nice material, comfortable to wear. It was hot in it only in the sun, in the shade everything was wonderful. My parameters are 86/63/92, height 170 cm, the selected size as a whole has worked well. The sleeves come with a thumb hole that is very comfortable. Delivery to the Moscow region 10 days.
Костюмчик мягкий, приятный. Ткань не сильно плотная. Мне не повезло со швами((
Really good set and I think it looks exactly like the original. The material is really stretchy so it can definitely fit XS or S. I am 148cm but the stretch on the fabric could also work for a person who is 165cm. Not compressive so don't buy if you want to suck in. Took around 2 months to get to Australia.
Love! so comfy and stretchy. perfect for exercise! I am 5'4 and 160lbs, the XL fits great!
Dress very good quality, not prześwituje. Zamówiłam dress long sleeve, doszedł short
Excellent suit, size s on the parameters: height 158, weight 48 approached well, but, true, the sleeves are a little short, but it's not critical. For its price norms, only fabric not very breathable, in it in the summer it is hot to do even in the room with air conditioning. Went to Mo for about a month.
Amazing quality. Fits perfectly. Stretchy. Comfortable. Love it!!!
really high waist maybe i could have gone for a size S because the material is sooo strechy and also comfy!! i love it, definitely one of the best leggings i ever purchased on aliexpress and i bought a lot :D
Костюм офигенный за такую цену (1250руб),отлично тянется, почитала отзывов и заказала М на свой S, сел хорошо, швы отличные, рекомендую, пришел за месяц
Very cool suit! The fabric is very pleasant, it does not seem to shine through, very satisfied with the order, it came in 3 weeks to the Far East
Good sizing, great customer service! Delay in shipping but that’s to be expected during COVID. Not squat proof but still a cute and very flattering set. Be warned, this set doesn’t hide anything so get your confidence on!
Отличный костюм, сел как надо. Я переживала за свой пресс, но пресс виден не большой полоской. отличный высокий пояс который хорошо держит. Товар как на картинке, в реале оказался лучше чем я ожидала. Заказала S, думала будет мал так как я 170 ростом и 68 кг полный 46 и иногда даже 48, но сел. Обтянул отлично я люблю когда меня жамкает одежда.