SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eFashion First (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efashionfirst.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thank you e-fashion first. very happy
I love this pants girdle, very happy with the order, although they have not contacted me I appreciate this product.
Wow I love it, I will order four more thanks a lot store ❤❤
Good quality product necessary size at 46R.. Thanks for the fast delivery.
Took on smaller size to have more tightening effect. Really need to wiggle n squeeze in. 162cm 60 kg, 76cm waist, 96cm hips. There is certainly a difference in tummy but dont like that hook n eye belt area is visible underneath fitted dresses. Tried hook it behind lower back instead, it works n isn't visible. With belt behind, there is a little tummy control still but I find sucking in tummy on own underneath dress much more comfy. Hips not much difference before & after. Think it will be better for someone who's fatter so tightening effect will be better & to wear underneath looser clothing. I advise to take your normal size.. I will wear it with corset belt in front to see if waist could slim down overtime. DISCLAMER: I don't regret this purchase as I have got the chance to know efashion first. They sell High quality material + super duper fast delivery. Will continue to shop n look for other suitable items here.
As in the picture thank you to the store fast delivery
Fast shipping and beautiful, so firm, good quality. Thank you store
I love it it fits perfect I got a medium and is comfortable
Good Underwear, perfectly pulls. I order from this store for the second time (the first time was black underwear). On OT100 and ob105 took the size of XL, barely pulled, especially on the hips, but the effect is super. Delivery to Germany just over a month.
I have received my request. It's perfect as the description. I like it very much thank you
Item arrived before the date of delivery good material I love
With the size was pleased! Good shorts! :)))))))))
so nice
you people are the best , i will keep on ordering from your company, very fast shipping, thanks somuch
Delivery is fast and quality is excellent, everything meets the description and requirements. Everything pulls well and nowhere presses anything and does not interfere. In the kit is convenient. At 80 kg XL approached. Thank you so much to the store
Really a very nice quality Size L Happy with my purchase I recommend
Very GOOD quality, very soft fabric. Got myself an L and M size, so eventually I will grow in 2 size M, I hope. I got what I paid 4, very good product.
Perfekt und sehr schön Qualität danke für verkauft sehr schnell Lieferung
súper bien todo
WHEN I TELL YOU BABBBBYYYYY BUY THIS. BUY IT. IM 316 IN IM HOULRY GLASS SHAPED. ALL MY WEIGHT IS IN MY THIGHS IN ASS. LITTLE BIT OF STOMACH. IM ALSO 5"2. THIS REACHED A LITTLE PASS MY MY BRA. BUT NOT PASS MY KNEE CAP. THIS SHAPE WEAR SNATCHED MY LIFE. And lift my ass. I was like who ass is that lol. in it does not roll up. this is the best shapewear i have ever purchase. I'd be all over youtube wasting my money buying expensive ones this is it.